Phone: 215-543-9339 (24-hour Availability)

Choosing a Cremation Provider

When choosing a cremation provider, here are some questions to ask:

  • Do they perform their own cremations? If so, can you tour and inspect the cremation facility? If not, who performs the cremations for them, and can you go there?
  • Are they a member of the Cremation Association of North America?
  • If not, do they adhere to some other code of cremation ethics?
  • Do they provide you with a written copy of their operational policies and procedures?
  • Can the cremation be attended by a family member or designated individual?
  • What is the average time between receiving the deceased and the completion of the cremation?
  • Do they have refrigeration facilities to hold the deceased prior to cremation?
  • What is their procedure to track the remains throughout the cremation process and verify the identity of the cremated remains following cremation?
  • How are the cremated remains returned? What is their policy regarding holding of the cremated remains after the cremation is completed?
  • What is their policy in reference to disposition of prosthetics, artificial joint replacements, etc., and other non-combustible material?
  • Will they give you references of other families who have used their services?
  • Have their crematory operators been certified by a recognized organization, such as CANA, in the proper use of the cremation equipment and care of human remains?
Phone: 215-543-9339